本書專為餐飲旅館從業人員與相關科系學生打造，內容分為餐廳篇與旅館篇兩大主題，並依服務流程設計成25章節，有效幫助讀者循序漸進學習，熟練餐旅英語主要情境，打造實用流利的溝通能力，成為國際化的英語專業人才。

本書特色

1. 主題涵蓋餐旅主要情境
餐廳篇主題包含訂位、帶位、各種餐飲的點餐、處理客訴，以及結帳等。
旅館篇的主題則包含訂房、登記入住、介紹房間、客房服務、退房等。

2. 必備用語字彙
每單元條列實用句型，與標註詞性的字彙，有助課前預習。

3. 知識補充
不時補充單元會話相關的知識，有效提升對餐旅業的認識。

4. 彩圖資訊
以文字結合圖解來輔助說明主題，能加強理解與記憶。

5. 課堂練習
設計角色模擬練習，訓練句型活用，增加互動能力，加強口語能力。

6. 單元測驗
每單元附單元測驗，含聽力、填空、文法題型，幫助自我檢驗與練習，能力提升。

7. 專業錄製MP3
封面附QR code，掃描即可連結app，隨時隨地聽取專業外師錄製的MP3，加深記憶，學習更快速。

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English for Hotels and Restaurants is designed for the purpose of training college students that are taking catering and hospitality courses or for those who are in this service industry and want to continue with their training.

The subjects are divided into Restaurants (Part 1) and Hotels (Part 2) and arranged by the service procedures, which allow you to learn step by step and strengthen your practical skills.

【Covering Major Topics of the Hospitality Industry】
Part 1 “Restaurants” introduces practical restaurant-related situations such as taking reservations, seating guests, taking orders, dealing with complaints, and settling bills.
Part 2 “Hotels” teaches how to take room reservations, check guests in, show guests to their rooms, check guests out, and other hotel-related tasks.

【Mp3 Audio Recorded By Professionals】
Scan the QR code and connect with our mobile app to access the MP3 audio files recorded by native speakers. Listen anywhere, anytime to improve your language retention and learn faster!

【Essential Expressions & Words】
Each unit begins with useful common expressions and essential words to help you warm up before starting your lessons.

【Information Boxes】
The book provides information boxes that introduce helpful key facts about relevant elements of the hospitality industry.

【Practice】
Pair work activities are designed to help readers practice the target language while interacting with others, thereby improving their speaking fluency.

【Exercises】
Each unit is followed by exercises that include questions based on listenings, filling in blanks, and grammar questions. Readers can test themselves and sharpen their skills through these questions.

【Colorful Infographics】
Infographics that combine text and explanatory images are used to help present hospitality-related topics. The aim is to build stronger memory and more effective understanding.

【程度分級】
CEFR A2–B1／TOEIC 225–550／GEPT 初中級 low Intermediate