【小提醒】因本書為學校教材，恕無法提供一般讀者解答，請同意接受「無附解答」再行訂購。

《12堂空服人員專業英文進階課》專為空服求職新鮮人、空服從業人員與觀光航空服務相關科系學生量身打造。本書為空服英語系列套書的第二冊，內容為第一冊《12堂空服人員專業英文必修課》的延伸深化。第一冊包含訂位服務、貴賓室服務與登機門前服務等單元內容，本書則聚焦機上活動，尤其針對機上飲食教學，並增加空中廣播單元，帶領讀者學得更加深廣。
本書精心規劃12單元主題，從登機問候、起飛準備、餐飲服務，到免稅品銷售、乘客不適狀況應對，以及空中廣播等，每單元以數組實境對話模擬，強調實務情境，穿插空服職場文化介紹，如上機後的座位調整、提供餐飲服務時的要點，同時補充實用機上口語應答教學以及必學語彙，還原真實語境，步步增進專業航空英語實力，帶領讀者一飛沖天，平步青雲。

1. 精選12單元，主題式深度學習
從乘客登機至飛機降落，涵蓋空服人員機上應對必學主題，每單元以大量實用的會話、句型、單字與自我測驗，高效率引領讀者完整學習。

2. 模擬機艙情境，實用英語開口說
實際模擬機艙情境，會話數量較第一冊豐富，教學也更加詳細，搭配實境彩圖，從身歷其境中習得自然又專業溝通技巧，讓英語表達更專業得體。

3. 多種常用語句替換說法，靈活應對不著急
除了情境增加，本書還彙整空服英語慣用語句，列出多個相似替換用法，字彙句型全面升級，不僅一次學會，還能彈性切換。

4. 空服文化解說，職場知識一點通
每單元穿插空服實務知識，從上機後的座位調整、機上娛樂設施提供規定，到提供特殊餐膳服務時的要點，以及入境文件的填寫與限制等，扣合單元主題，更深入瞭解空服職場專業。

5. 專業朗讀MP3，道地發音輕鬆學
由專業母語人士以標準發音朗誦情境會話，刺激讀者融入情境、聽力吸收，並且藉由反覆複誦練習，轉化為標準口說。

6. 課前課後練習，自我檢驗效果佳
每單元以單字引導學習開場，情境對話間，並有自我口語翻譯練習，自學者也能監督學習成效不落後。每段對話下穿插雙人對話練習，數量較第一冊豐富，練習仔細深入，打造深厚口語能力。

Real English for Careers is a series of books designed to help professionals and college students develop the necessary language skills to succeed in the professional world. Covering a wide range of industries, the series teaches English as it is used in specific professions and work environments. Real English for Careers is ideal for those who want to improve their English communication skills quickly and easily.

Key Features of Real English for Cabin Crew (Advanced)
12 units covering common in-flight situations faced by flight attendants
Topics that include greeting during boarding, preparation of takeoff, beverage and meal service, duty-free sales, entry documents, uncomfortable passengers, landing and in-flight announcement
Conversations that demonstrate practical, everyday English for students interested in a career in cabin service, and those preparing for airline interviews
Alternative expressions that equip readers with language skills for flexible applications
Real-life photos to facilitate comprehension of the language and the environment
Vocabulary and phrases that pave the way toward fluent and confident communication
Tips that help readers gain awareness of culture and rules for cabin service
Group and individual practices that enable readers to conduct self-examination
MP3 audio recordings by native speakers with correct pronunciation that stimulates progress of both listening and oral skills

Each unit includes:
• Introduction
• Words & Phrases
• Conversations
• Alternative Expressions
• Language Tips
• Practical Tips
• Extended Key Words
• Speaking Practices
• Pair Works

程度分級
CEFR B1／TOEIC 550／GEPT 中級 Intermediate